You can also request a full refund if you do not wish to travel. If your flight is cancelled, BA is required to book you on an alternative flight - on another airline if necessary. You can also check the status of any flight using its flight tracker and via its app. Empty check-in desks at Terminal 5 ( Getty Images) How can I find out if my flight is cancelled?īA should notify affected passengers in advance of any flight changes or cancellations, so make sure you have input your correct phone number and email address into the booking details. This means having liquids (maximum of 100ml each) in a separate, sealed, see-through bag, and removing large electrical items such as laptops and tablets and placing these in a separate tray. To help speed up security checks, make sure your hand luggage is security ready. You should also arrive no earlier than two hours before short-haul flights, and three hours for long-haul flights. Handbags and laptop bags count as a piece of hand baggage. In particular, you will only be allowed to travel through security with two items of hand baggage (carry-on baggage) on strike days. The airport is open and operational, but it has advised those travelling to check with their airline if their flight is going ahead and has issued additional travel advice for passengers. The strike is taking place on three consecutive days between May 25 and 27. There is also currently a strike involving 1,400 security staff working in customer-facing positions at Heathrow Terminal 5, and staff who oversee cargo operations elsewhere at the hub. We’ve apologised to customers whose flights have been affected and offered them the option to rebook to an alternative flight with us or another carrier or request a refund.” A British Airways flight landing at London City Airport ( Getty Images) What about the Heathrow Airport strike? The airline said in a statement: “While the vast majority of our flights continue to operate today, we have cancelled some of our short-haul flights from Heathrow due to the knock-on effect of a technical issue that we experienced yesterday. So far, one flight departing on May 27 - from Johannesburg - has been cancelled while one to Baltimore is showing as delayed. The IT problem has since been resolved according to the airline, but on its website BA continues to advise its customers to check the status of their flights before they set off for the airport. Most of these were short-haul flights served by the airline multiple times a day, such as Milan, Barcelona and Hamburg, but a handful of long-haul flights, including New York, Mumbai and Tokyo, were also affected. An additional 21 were cancelled by the afternoon. The knock-on effects, including crew and aircraft being in the wrong location, meant that a further 76 were cancelled early on May 26. Passengers queue at a British Airways check-in (Getty Images) Which flights have been cancelled?īA cancelled 74 flights from Heathrow Terminal 5 on May 25 due to the IT issue. If you click and buy a product, we may earn revenue. These buttons and adverts are clearly signposted, and provide direct links through to external sites. We also feature properties and itineraries from a specially selected list of trusted operators. Our travel journalism is written and edited by independent experts to inform, inspire and advise our readers about the best choices for your holidays.
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